Your Well-Being Is Our Priority

Responsible Gaming — Safe & Enjoyable Gaming Experience at hibagee

Gaming is for fun — not stress. hibagee is always here to help you play within safe limits. Use our responsible gaming tools to stay in control of your experience.

Deposit Limits
Break Mode
Self-Exclusion
Time Limits

Gaming is entertainment — not a source of income. When playing on hibagee, always remember never to wager more than you can afford to lose. If things get out of hand, contact hibagee support straight away.

01. What Is Responsible Gaming?

Responsible gaming means keeping gaming as a source of fun and entertainment — not as a way to solve financial problems or cope with emotions. hibagee believes every member can enjoy gaming within healthy boundaries.

Many people in Bangladesh enjoy online gaming as evening entertainment. But for some, it can gradually turn into a dependency. hibagee is mindful of this and actively helps members stay in control.

Core Principles of Responsible Gaming

  • Gaming is for entertainment only — it should never be considered a reliable source of income.
  • Chasing losses by playing more will not bring your money back.
  • Gaming should never come before family, friends, or everyday responsibilities.
  • Never spend even a single BDT beyond your budget.
  • Set your own gaming time limits and stick to them.

Keep in mind: All game outcomes on hibagee are completely random. No strategy or system can guarantee a win.

02. hibagee's Commitment to Responsible Gaming

Hibagee is more than a gaming platform — we are committed to the long-term well-being of our members. Responsible gaming has been a core part of the platform from day one.

What hibagee Does

  • Verifies the age of every member — no one under 18 is permitted to play.
  • Allows members to set their own limits.
  • Proactively offers help when signs of problem gaming are detected.
  • Self-exclusion requests are processed quickly and effectively.
  • Responsible gaming tools are built to be simple and easy to use.
  • The support team is specially trained in responsible gaming.

What hibagee Does Not Do

  • Does not encourage problem gamblers to keep playing.
  • Does not attempt to win back members who have requested self-exclusion.
  • Does not offer promotions designed to chase losses.

03. hibagee's Responsible Gaming Tools

You can access these tools directly from your account settings. You can also contact support to activate any tool.

Deposit Limits

Set a maximum daily, weekly, or monthly deposit limit. Reducing the limit takes effect immediately; increasing it takes 24 hours.

Instantly Active
Loss Limit

Set a limit on how much you're willing to lose in a given session. Once you hit that limit, hibagee will automatically pause your gaming.

Automatic Protection
Session Time Limit

Decide how long you want to play in a single session. When time is up, hibagee will show a reminder and, if needed, end the session.

Time Management
Cooling-Off Period

Take a break from 24 hours up to 6 weeks. During this time, your account will be temporarily suspended.

Temporary Break
Self-Exclusion

Self-exclude for 6 months to 5 years for a longer break. During this period, no promotions will be sent to your account.

Long-Term Protection
Reality Check

At set intervals, hibagee will notify you of how long you've been playing and the total amount you've spent.

Transparency

To activate or change these tools, log in to your account and go to "Safety Settings", or support@hibagee.appto write to us.

04. Signs of Problem Gaming

It's not always easy to notice when gaming is becoming a problem. Stay aware of the signs below — whether for yourself or someone close to you.

Unable to stop playing even after spending beyond your budget.

Chasing losses by placing even bigger bets to "win back" money.

Lying to family or friends to cover up your gaming.

Feeling restless or low when not gaming.

Taking out loans or draining savings to fund gaming.

Unable to focus on work, family, or studies.

Repeatedly returning to gaming despite trying to stop.

Wanting to play more even after a win, rather than feeling satisfied.

If you notice any of the signs above in yourself, reach out to hibagee's support team right away. Asking for help is not a weakness — it takes courage.

05. Self-Assessment — Check Yourself

Ask yourself the questions below. Answering honestly will help you understand where your gaming habits currently stand.

Question 1: In the past month, have you spent more than your set budget?

Question 2: Has gaming ever affected your sleep, work, or relationships?

Question 3: Do you bet more to try to recover money you've lost?

06. Steps to Getting Help

If you recognise a problem, don't wait — act now. hibagee is here to support you, and the process is straightforward.

1

Contact hibagee Support

Reach out via live chat or email (support@hibagee.app) to let us know you need help. Our team will support you without judgment.

2

Enable the Tools You Need

Deposit limits, cooling-off, or self-exclusion — whichever you need, it gets activated right away.

3

Seek Professional Help

Let a family member or someone you trust know, and seek professional advice for specialist support with gaming addiction.

4

Prepare Before You Return

If you want to play again after a break, set your limits before you return. hibagee will help you put new limits in place.

hibagee Support: support@hibagee.app | Live Chat: Available 24/7

07. Protection of Minors

Hibagee is strictly for those aged 18 and above. Keeping minors away from gaming is a shared responsibility between us and parents.

Advice for Parents

  • Use parental control software on your device.
  • Keep your hibagee account password completely separate and out of reach of your children.
  • Never share your payment card or mobile banking details.
  • Have open conversations with your children about what they do online.

What to Do If You're Concerned

If you suspect a minor has used your account or created an account on hibagee, please immediately support@hibagee.appnotify us. hibagee will take immediate action.

08. FAQ — Responsible Gaming

Yes, any balance remaining in your account during self-exclusion can be withdrawn. The hibagee support team will fully assist you through the process.

Yes, reducing your deposit limit or activating a cooling-off period takes effect immediately. However, increasing a limit requires a 24-hour waiting period — this protects you from impulsive decisions made in the heat of the moment.

No. Once your self-exclusion period ends, you will need to contact hibagee support directly to reactivate your account. We do not reactivate accounts automatically.

If someone you know is struggling with a gaming problem, offer your support without judgment. Encourage them to reach out to hibagee's support team. Sometimes, just being there is the most important step.

When Reality Check is active, hibagee will display a popup every 30, 60, or 90 minutes — based on your chosen interval — showing how long you've been playing and how much you've spent. You can then choose to continue or stop.

Why hibagee Stands Out in Responsible Gaming

We don't just entertain — we take responsibility for your wellbeing

Instant Protection Tools

Deposit limits, loss limits, time limits — all tools can be activated from your account settings in just a few seconds.

Trained Support Team

Hibagee's support team is specially trained in responsible gaming. For any question or concern, they're always ready to help, no questions asked.

Transparent Gaming History

Your full gaming history, deposit and withdrawal records are available to view at any time — nothing is hidden.

Smart Reminders

The Reality Check feature reminds you at regular intervals how long you've been playing and how much you've spent.

Robust Self-Exclusion

Once self-exclusion is active, your account will not reopen after the period ends without an explicit request from you.

Wellbeing as a Priority

Hibagee knows that healthy members are the best members in the long run — which is why we actively work to support your wellbeing.

Play Responsibly

Play safe, play happy — hibagee is here for you

Gaming within the right limits is truly enjoyable. Join hibagee today, set your preferred limits, and start playing.

Protection Tools 24/7 Support 18+ Only
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